Contact Us
We're here to help. Reach out via email or WhatsApp and we'll get back to you as quickly as we can.
For orders, returns and general queries.
support@melamart.in
Quick replies Mon–Sat, 10 am–6 pm IST.
+919996821315
We usually respond to emails within 24 hours on business days. For faster help, WhatsApp is the quickest option.
Need help with an order?
Most order-related issues (tracking, cancellations, returns) can be handled directly from your account.
Common questions
Where is my order?
You'll receive a tracking number by email/WhatsApp once your order ships (1–3 days after placing). You can also track it from My Orders.
Can I cancel my order?
Yes, before it's dispatched. Go to My Orders and tap Cancel. Once dispatched, please initiate a return after delivery.
How do I return an item?
Contact us within 7 days of delivery with your order number and photos of the issue. We'll guide you through the return process.
How long does delivery take?
Metro cities: 4–6 days. Other cities: 5–8 days. Remote areas: 8–12 days after dispatch.
Is Cash on Delivery available?
Yes, COD is available for most orders across India. No extra charge.